Menstrual Health Calendar not defaulting to current year

[MarreFitbit]

Hi everyone.

Thanks for letting us know about the issue with Menstrual Health Calendar not defaulting to current year. We’re currently working to resolve it and hope to have a fix soon.  Please be sure to keep your Fitbit device and app up-to-date to ensure you receive the quickest resolution.

We appreciate your patience and look forward to getting you back on track.

[Paulinetwiss]

Yes for some reason a few weeks ago now my calendar starts on the year I was born and I have to scroll up! So frustrating!!!! It may have been after it was last updated???

[Sulky2010]

Hi everyone, I’m trying to track my period as Iv done in all of my other Fitbit’s but since I got my Versa 3 the calendar in my “menstrual health” it seems to be stuck in 1984 not 2021?? Anyone know how to change the year?? 

[Odyssey13]

Some of your posts have been moved to this thread where the same issue is being discussed and Fitbit Moderators are responding. Look here for any updates. A Fitbit Moderator is an employee of the company and has "Fitbit" at the end of their name.

[BrittanyFFleck]

You can’t. It’s a Fitbit issue. I’ve had it recently and I have a new Fitbit Sense. It sucks. Fitbit is aware of the situation but I’ve seen no results. Hopefully it gets fixed soon! I honestly don’t see a point in having a Fitbit if it’s unable to track what it says it’s tracking. It’s also not tracking floors correctly on the app etc. makes me wonder if I can get back my $300 I spent on this new sense. 

[Solidaritee]

Thanks! Mine has been only show June 1983 calendar. I can’t go back to today’s date or time. It’s really frustrating. I hope this is fixed soon bc now I can’t track my period as it is currently ☹️

[dthompson313]

I have the same problem - menstrual health calendar not defaulting to current year. Someone in this thread (sorry I clicked over here to reply and now can't find their reply to upvote it) realized it was defaulting to your year of birth. So, I was able to scroll all the way forward to 2021 and current month and then I was able to edit the period again once I got up to present. It didn't work clicking on the pencil icon until I got back up to April 2021. (I had thought it was defaulting to some random year in the future). Anyway, maybe that will work for other folks encountering similar issues not being able to edit your periods.

[zaratk]

Having the same issue but it goes to November 1980 which is my month and year of birth

[CarrieB99]

I am having the same issue it defaults to the year of my birth not the current year/month 

[Ive_Esc]

I should not have updated the app to the latest version, now I am unable to track my period.

[JTBrowne72]

Is there any updates on this problem? It’s been a month now.... 

[Rsheldrake]

Hello - any update on when we can expect this issue to be fixed? When is the next iso update? Thank you 

[BrittanyFFleck]

Fitbit emailed me yesterday, after I had to have a lengthy discussion about it over a chat. (Because they won’t let you email them.) They said they wouldn’t return my Fitbit (even though the features like the mensural cycle aren’t working on their app) and basically said that they are aware of the issue and have been aware of the issue and will continue working on it to fix the problem. Basically saying they don’t know how to fix and if they can fix it, it won’t be for awhile. 

[Stinesmarie]

This issue has been going on for almost a month now. It’s really unreasonable and unfortunate that Fitbit can’t seem to fix this issue which is effecting all its users who menstruate. Do better Fitbit. 

[pgil]

When you open calendar it goes back years 80’s instead of current month and year 2021!! Could we fix this bug in update!!!!!

[Hmoore]

Any ideas why mine and a friends period tracker stuck on 1971 annoying to have to scroll though so many yrs

[JTBrowne72]

Well that is VERY disappointing
Especially since I just upgraded.

Sent from my iPhone

[JuanFitbit]

Hi everyone! 

Thank you for your reports and messages. 

As stated before, our team is aware of the situation and this should be solved on the next Fitbit app update. 

We recommend you all to keep an eye on the App Store for the availability of the update. 

We appreciate your understanding and reports. 

[infinai]

@JuanFitbit roughly when can we expect the app update?

I thought mine was working because it quit crashing outright, but I still can’t edit a period and get it to save. No longer defaulting to birth year. 

[JTBrowne72]

I’ve been keeping an eye out for update for a month and still nothing.
Very disappointing since I pay for premium service and not getting a premium app!


Sent from my iPhone

[infinai]

That’s insane! I’m about ready to throw in the towel already. I cancelled my premium after my inspire HR failed after 11 months and Fitbit wouldn’t replace it because it was a replacement for the inspire HR I bought that failed a couple months after I bought it smh. Premium is only worth it if the devices actually work the way they’re supposed to.