04-13-2021 06:32 - edited 08-13-2024 16:10
04-13-2021 06:32 - edited 08-13-2024 16:10
Hi everyone.
Thanks for letting us know about the issue with Menstrual Health Calendar not defaulting to current year. We’re currently working to resolve it and hope to have a fix soon. Please be sure to keep your Fitbit device and app up-to-date to ensure you receive the quickest resolution.
We appreciate your patience and look forward to getting you back on track.
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04-06-2021 15:12
04-06-2021 15:12
Just change your birthdate year in the profile. I’m not sure what minimum age is, but push it as close to 2021 as you can. It worked for me
04-06-2021 16:38
04-06-2021 16:38
Hi everyone ! Thank you for your comments and your feedback! Our Team is working hard to bring you back on track.
I'll be informing you here, as soon as I receive further information.
We apologize if this situation has caused you any inconvenience.
Thank you for your patience and understanding.
JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.
04-06-2021 16:41
04-06-2021 16:41
Same problem mine goes back to when I was born
04-06-2021 16:42
04-06-2021 16:42
My calendar is set in 1996. I’ve restarted my phone, reinstalled the app, and tried changing settings. I can’t edit anything in my tracker and the calendar is stuck on the year 1996. Getting frustrated enough to just say f-it. I’ve had too many problems with my charge 3 and 4
04-06-2021 17:20
04-06-2021 17:20
your posts were merged into this existing thread where others are having the same issue. The Fitbit Moderator @JuanFitbit posted that this is where updates will be placed.
04-06-2021 17:25
04-06-2021 17:25
Same with me, it starts on my birthday March 1972. It is so annoying to scroll almost 50 years. I contacted their support, they are « investigating »... I noticed that it happened since last updates were automatically installed.
04-06-2021 19:52
04-06-2021 19:52
Same happening with mine.
04-06-2021 23:31
04-06-2021 23:31
Mine is exactly the same and it’s a pain so good to know it’s being worked on! Hopefully we’ll get a solution very soon as it’s only a recent issue
04-07-2021 04:29
04-07-2021 04:29
Same here. The fertility portion opens the calendar the month after I was born and I have to scroll to today’s date. Every update has an issue. Very frustrating. These watches aren’t cheap. The app should work. And prior to the update, the fertility portion would freeze and I’d have to reboot the app.
04-07-2021 05:31
04-07-2021 05:31
Hello All,
I am having the same issue with my Alta. As of today, I have not found a working solution from Fitbit. I hope a app update is coming soon to correct the problem.
04-07-2021 06:54
04-07-2021 06:54
04-07-2021 09:34
04-07-2021 09:34
Whenever I open my cycle tracker, it opens to Jul. ‘97, which is when I was born. I sure hope that 1. I am no longer an infant, and 2. I wasn’t having my period when I was born.
Jokes aside, every time I open it, i now have to scroll back up to 2021, which is tedious, unless I have to log symptoms. If I log symptoms, it jumps up to the proper date after I save the update. However, this is a major pain when I just want to check how long until my next start date or whatever else.
04-07-2021 10:17
04-07-2021 10:17
In the period app my calendar shows the year 1981 and I have to scroll it down to the current month and year. This is recent and I don’t know how to fix it.
04-07-2021 11:28
04-07-2021 11:28
The time and date on my charge 4 is correct, however on the phone it has the right time, no display of the date, and for the women’s health section, it claims that it is the year 1997. How do I fix this major error on the Fitbit app?
04-07-2021 11:54
04-07-2021 11:54
I updated the fitbit app software yesterday (6 April 2020) and now my history of periods has been deleted as the dates only start from 2080 now.
It’s as strange as it sounds.
anyone else having this issue?
04-07-2021 12:42
04-07-2021 12:42
Yes my history has gone too. I wanted the data on my app for a doctors appointment. When will this be resolved? I know it’s being worked on, but do I need to start logging my info elsewhere now? I’ve relied on this to keep track of my health.
04-07-2021 12:44
04-07-2021 12:44
Some of you may notice your posts have been moved into this thread where the known issue is being tracked. Fitbit Moderator @JuanFitbit has suggested we keep an eye on this thread for updates.
04-07-2021 13:19
04-07-2021 13:19
Hi @JMR15,
I have yet to find a solution to the Women's Health one myself, as I've seen a few posts about this.
However, once you sync your device to your phone, the date on the charger should correct itself, along with the time (which you mentioned is already correct).
Kristen | USA Cruising through the Lifestyle Forums
one cruise ship at a time!04-07-2021 13:28
04-07-2021 13:28
Period calendar opens to November of 1991 now instead of the current date. I have the latest version of the Fitbit app (version 3.40.1), it was updated yesterday. I just started having this problem a few days ago.
Please help! So much calendar scrolling to get through just to enter period dates! 😩
04-07-2021 14:23
04-07-2021 14:23
I’m in the same boat. Super annoying, hope they’ll fix it soon