04-11-2023 13:24
04-11-2023 13:24
Usually in menstrual health the app denotes ‘day 4 of fertile window’ etc but this info has disappeared. I would like this info back to assist with when it’s best to fast.
so strange that it’s been there for years and now it’s not?
Answered! Go to the Best Answer.
05-25-2023 14:30 - edited 05-25-2023 15:04
05-25-2023 14:30 - edited 05-25-2023 15:04
Hi everyone! Thank you for your patience.
Our team informed me that the situation with the Menstrual Health info has been solved.
Please make sure that you have the latest Fitbit App installed. After that verify if your data is shown on the app and on the tile at the dashboard?
If this appears to you please confirm it here. We appreciate your patience until this has been solved.
JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.
04-20-2023 05:00
04-20-2023 05:00
Is “show predicted fertility” still ticked? I’m having a similar-ish problem. Mine won’t show predicted period date 😭
04-20-2023 09:51
04-20-2023 09:51
04-23-2023 17:37
04-23-2023 17:37
All of my info shows when I click to go in but then quickly disappears to show a blank calendar. This has been happening off and on for a while. So annoying.
04-24-2023 12:54
04-24-2023 12:54
Mine is the same way. I literally came here trying to figure out why it changed and how I could get it back. I preferred the old way that told you predicted ovulation, predicted period, etc.!
04-24-2023 14:55
04-24-2023 14:55
I deleted my Fitbit app and reinstalled it, and everything showed up again
04-24-2023 17:21
04-24-2023 17:21
04-24-2023 17:30
04-24-2023 17:36
04-24-2023 17:36
Me either! I was excited too! 😢
04-25-2023 01:01
04-25-2023 01:01
04-25-2023 02:31
04-25-2023 02:31
I too am having this issue and no response to these posts about it from the Fitbit team. It’s making me seriously consider changing to another company even though I have been with Fitbit for years.
I’ve tried restarting my phone. Performed a hard restart. Have logged out and back in. Have also uninstalled the app, restarted the phone, then reinstalled the app. Nothing is working to bring this info back to my dashboard.
04-25-2023 02:34
04-25-2023 02:34
04-25-2023 02:49
04-25-2023 02:49
I’m contemplating the same switch honestly. I’ve sent them a help request detailing everything I’ve tried to fix it, as well as my app version, phone model, and iOS version.
04-27-2023 16:59
04-27-2023 16:59
Ugh. I’ve been having the same issue. It’s been months. Glad to see it’s not just me. Any updates on this? I’ve tried all the things. Logging out and back in. Phone restart. Delete and redownloading app. Nothing.
04-27-2023 18:39
04-27-2023 18:39
No fix on my end yet. I do plan on reporting back here if I ever get a fix from support.
05-07-2023 16:44
05-07-2023 16:44
Has anyone had any luck contacting support about this? They last replied to my open case on the 28th despite my replying multiple additional times trying to get an answer.
05-08-2023 12:23
05-08-2023 12:23
I’m having same issue.. even though I’ve logged 3 periods since this all started I still have this showing on the app.. it’s frustrating as I’ve been caught out twice as I’d just lost track of days and have become so used to the app telling me when I was due. Arrgghh! 😩
05-08-2023 12:28
05-08-2023 12:28
05-08-2023 12:34
05-08-2023 12:34
The fact that support has not responded to my ticket since the 28th despite my requesting an update has made this long time user no longer supporting them. I am officially saving up for an Apple Watch.
05-08-2023 17:58
05-08-2023 17:58