help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Menstrual health prediction is not working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-07-2022 08:54

‎06-07-2022 08:54

Hey all,

Please help me out. I had my days since 27.5. till 31.5. The prediction was with start 26.5. so I adjusted it. I had issues with that adjustment as app dont want to amend it. Finally I was succesful but since than app is showing me predicted period again 7.6. - 11.6. what makes no sense and I am unable to delete that prediction. Can someone help me to fix this? Thank you.

 

Best Answer
Labels:
2 REPLIES 2

‎06-07-2022 11:40

‎06-07-2022 11:40

Ever since mid May the tracker randomly keeps adding periods. I can't delete them and every day it now asks I'd I have my period. I really enjoyed this feature until now! Anyone had any luck deleting or stopping this?

Best Answer

‎06-18-2022 15:50

‎06-18-2022 15:50

FitBit customer service suggested the following fix:

  • Go to the settings on your phone > Open the option for apps > Select "Fitbit" app > Tap on "Storage" > Select the option that says "Delete/erase cache".
  • Delete and reinstall the App
  • Try to edit your period again

I can confirm this has fixed the issue for me! Good luck!

 

Best Answer
0 Votes