11-14-2023 03:45 - edited 11-14-2023 03:48
11-14-2023 03:45 - edited 11-14-2023 03:48
The menstrual health tile in the app is blank. The data is there when you click through but the tile is blank. It's also not sending period notifications/reminders.
It seems a few of us are having this issue and so far have just been told to post in the forums so hi, please fix it.
While you're at it, please undo the change where tiles are linked to each other in preassigned sections - I can't move my menstrual health tile without also moving all the other "health" tiles en masse. I know the order which is important to me to see my data, please stop thinking you know best.
I would LOVE to upload a screenshot so you can actually see the issue instead of us all screaming into the void, but apparently you've disabled that option *slow clap*
Do I sound angry? Maybe I've got PMS but I can't tell for sure BECAUSE IT'S BROKEN 👀
11-14-2023 04:02
11-14-2023 04:02
11-14-2023 06:27 - edited 11-14-2023 06:30
11-14-2023 06:27 - edited 11-14-2023 06:30
@Soozeeeee Sorry to hear your menstrual health tile is blank. Is your app updated to the most current version? I'm using iOS and currently on app version 4.04 and I can see info in my MH tile with data. You could try uninstalling the Fitbit app and installing it again to see if that possibly fixes the issue.
11-14-2023 15:01
11-14-2023 15:01
I've tried logging out and in, uninstalling and reinstalling, restarting my phone AND throwing the whole darn thing at the wall.
My version is 4.03 and it's been like this for over a month so there have been a few small updates in between.
11-15-2023 03:53
11-15-2023 03:53
@Soozeeeee Are you on Android or iOS?
11-17-2023 08:06
11-17-2023 08:06
Android, UK based if that's why help. Is it fixed in 4.04 and I just need to wait or is it still an issue with the next update?