help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Period tracking calendar unresponsive and freezes whole app

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-07-2021 05:17

‎11-07-2021 05:17

I am trying to use the period tracker, but when I go to that section of the app, the calendar comes up, but the page is not responsive. The only thing I can do is force close the app.

The other parts of the app seem to work fine as long as I don’t engage in the period tracker area.

I have the most up-to-date app and have tried all the other troubleshooting steps the moderators post in the other threads I found that are like this.

Best Answer
Labels:
3 REPLIES 3

‎11-07-2021 06:05

‎11-07-2021 06:05

I’m having the same issue. I came here trying to see if anyone else was and if there was a solution yet. 

Best Answer

‎11-08-2021 05:34

‎11-08-2021 05:34

It appears to be fixed today.

Best Answer
0 Votes

‎05-02-2022 04:59

‎05-02-2022 04:59

There is a “resolved” thread for this from May 2018 but I am intermittently experiencing this in recent months and it is May 2022!

 

Fitbit needs to reopen that thread and combine all these sub-threads into one. It’s not resolved. If it freezes due fo a surge on weekends as one moderator suggested, that seems like a reason to prioritize menstrual health if so many users actively add manual entries to the calendar that it freezes.. 

Best Answer
0 Votes