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Periods on Female Health are gone

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‎01-20-2019 14:18 - last edited on ‎01-21-2019 03:49 by Fitbit Moderator

‎01-20-2019 14:18 - last edited on ‎01-21-2019 03:49 by Fitbit Moderator

My Alta keeps losing g all of my entries in Female Health

 

 

Moderator edit: updated subject for clarity

mrsb1948
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‎01-21-2019 03:48 - edited ‎10-20-2023 03:21

‎01-21-2019 03:48 - edited ‎10-20-2023 03:21

It's nice to see you around here @mrsb1948! If your app is deleting your periods, please try the following:

  • Make sure that your Fitbit app is up-to-date (Android version should be on 2.85 as of today)
  • Log out from your Fitbit app
  • Force quit the app
  • Turn off the Bluetooth
  • Shut off your phone and turn it on after 1-2 minutes
  • Turn on the Bluetooth
  • Log back into your Fitbit app

 If the issue persists, try uninstalling and reinstalling your Fitbit app. If this doesn't solve the issue, let me know please. 

I'll be around, keep me posted! 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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‎01-21-2019 03:48 - edited ‎10-20-2023 03:21

‎01-21-2019 03:48 - edited ‎10-20-2023 03:21

It's nice to see you around here @mrsb1948! If your app is deleting your periods, please try the following:

  • Make sure that your Fitbit app is up-to-date (Android version should be on 2.85 as of today)
  • Log out from your Fitbit app
  • Force quit the app
  • Turn off the Bluetooth
  • Shut off your phone and turn it on after 1-2 minutes
  • Turn on the Bluetooth
  • Log back into your Fitbit app

 If the issue persists, try uninstalling and reinstalling your Fitbit app. If this doesn't solve the issue, let me know please. 

I'll be around, keep me posted! 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes