help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Today on Versa is in blank (Day 0 of current cycle)

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-15-2019 21:23 - last edited on ‎01-16-2019 09:47 by Moderator Alum

‎01-15-2019 21:23 - last edited on ‎01-16-2019 09:47 by Moderator Alum

I was scrolling through my Today dashboard on my Versa and noticed that the Cycle Tracker icon had changed and it was blank (no data showing) and when I scroll over it says Day 0 of current cycle.  My tracker states my next period daye should be tomorrow.  I have tried updating the tile on fitbit.com, I have uninstalled and reinstalled the app on my Android and nothing has fixed it.  It was fine before my Fitbit app update 2 days ago.

 

Moderator edit: Updated subject for clarity.

Best Answer
Labels:
1 REPLY 1

‎01-16-2019 09:43 - edited ‎01-16-2019 09:47

‎01-16-2019 09:43 - edited ‎01-16-2019 09:47

Hi @AAVP605 nice to see you on the Forums @AAVP605, welcome! Smiley Happy

 

Thanks for reporting this, those were excellent steps. Please restart and sync your Versa, then remove it from the Fitbit App and add it back to see if this gets fix in that way. How did you try to update the tile on fitbit.com Dashboard?

 

Please keep me posted. 

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

Best Answer
0 Votes