07-22-2014 08:45
07-22-2014 08:45
Could someone please explain why the calories count doesn't seem right? One day I walked 6,385 steps, 2.58 miles, no active minutes, 10 floors. Calories burned 2,086. Next day I walked 8,509 steps, 3.44 miles, 1 active minute, 18 floors. Calories burned 1,860. So, doing less burns more calories? Doesn't make sense.
11-08-2020 07:16
11-08-2020 07:16
My versa 3 doesn’t have “preferences” under settings. Where do I find it?
thanks
11-19-2020 09:35
11-19-2020 09:35
Hello, this did not work for me. My fitbit is showing I already burned 2300 calories today with only 4300 steps. Yesterday I burned 2800 calories but I worked out twice and walked almost 11000.00 steps. What gives
12-26-2020 02:03
12-26-2020 02:03
Im unable to find those settings. Can you helo?
12-26-2020 02:04
12-26-2020 02:04
Settings on dashboard doesnt have preferences option. Can you help?
12-29-2020 20:34
12-29-2020 20:34
This may be the answer that makes the most sense to me of all that I read (most people want to justify why the calories burned are actually real but it suddenly seems to be off by a lot after using Alta HRs for years). I'm also more sedentary right now due to some circumstances outside of my control. Unfortunately, I do not see Preferences under Settings and don't see Calorie Estimation under Settings.
12-29-2020 20:39
12-29-2020 20:39
I'm having a similar problem. I've become a caretaker, so I haven't been able to leave but two rooms. I was jogging 6 miles a few times a week. I am currently getting more extra calories now than when I was jogging. I started clipping the Alta HR to my bra so as not to add hand movements (and have done this regularly, so I have about 2 years of data I'm comparing to using 2 different Alta HRs). I thought maybe stress was causing the HR to go higher and adjust the calories, so I tried putting it in my pocket. It seemed even higher! I have been happy with my Alta HRs. I realize they are not very accurate overall, but they are usually pretty consistent for me against me on a regular basis as I watch trends. Thank you for the explanations.
12-29-2020 20:40
12-29-2020 20:40
This seems helpful and may address the situation I am having.
02-04-2021 08:14
02-04-2021 08:14
Mine doesn’t have the preferences option, is there another way to disable this? Mine is doing the same thing. I’ve walked 343 steps but burned over 900 calories? Doesn’t make sense at all!
06-13-2021 11:47
06-13-2021 11:47
Hi. I have versa 3 and do not see anywhere to disable. calories estimate. Also not populating calories into MyFitnessPal. I’ve already disconnected and reconnected. Any other suggestions? Thanks
07-10-2021 10:22
07-10-2021 10:22
is there a way to do this on an iphone cause i don’t see a fear icon and i assume your talking about the dashboard on a laptop
07-13-2021 23:01
07-13-2021 23:01
Mine is doing the same thing. Had some active days, cals burnt went up. Then had a mostly sedentary day and the same amount got "burned" so I know the numbers are messed up. Will backlogging food do that? (was busy so wasn't logging it until a day/two later)
Regardless, can't find a way to fix it on the app or in the dashboard.
07-14-2021 11:35
07-14-2021 11:35
Hi everybody,
Thank you for sharing your questions about calories burned, remember that Fitbit devices combine your basal metabolic rate nd your activity data to estimate your calories burned. If your device tracks heart rate, your heart-rate data is also included, especially to estimate calories burned during exercise.
If you're tracking food and you're using Fitbit's food plan, your food budget is dynamically adjusted to take into account the calories you're burning through exercise and other activities. Most importantly, it works not only for losing weight, but for preparing you to successfully maintain your target weight once you reach it.
Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.
Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.
08-16-2021 20:17
08-16-2021 20:17
The platform has been updated so it doesnt mention preferences anymore. Can I get updated help to adjust this please?
09-14-2021 16:13
09-14-2021 16:13
Nah, I can't find this setting in my dashboard / preferences / anywhere – Versa 2.
09-15-2021 07:56
09-15-2021 07:56
Hey, mine is doing the same thing for the inspire 2. Do you know how to change the preferences on the dashboard now? I've noticed it's changed since then
11-26-2021 02:09
11-26-2021 02:09
Hi, I'm trying to do this for the Versa 2 but I don't have the preferences option on the dashboard. Is there another way to stop the Fitbit starting at 300 calories. Thanks
11-26-2021 12:46
11-26-2021 12:46
Hi everybody,
Thanks for reporting that you're not able to see the "Preferences" option under Settings on your Fitbit account. Fitbit has improve how calories burned is calculated since a few years ago. You can find the details here: How does my Fitbit device calculate calories burned?
If you need help with your calories burned data, please add a new post in our Product Help Forums.
See you aorund.
Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.
Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.
11-30-2021 05:29
11-30-2021 05:29
For what it's worth I never pay attention to the calorie burn. I eat the amount of calories I'm supposed to as mentioned beginning of day and do the exercises/workouts and that's it. It's working for me. I went from poor cardio fitness to very good in 2 months. Just by concentrating on eating no more then what I see when I sync before eating first thing in the morning.
01-09-2022 09:00
01-09-2022 09:00
Where is the dashboard
01-25-2022 00:03
01-25-2022 00:03
I'm not able to do this correction on my device