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After syncing no steps are visible in my log

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‎09-24-2016 02:43

‎09-24-2016 02:43

What can I do?

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3 REPLIES 3

‎09-24-2016 07:57

‎09-24-2016 07:57

Are they visible on the daqshboard on the website?

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‎09-24-2016 08:49

In response to SunsetRunner

‎09-24-2016 08:49

No, they are not visible there either.
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‎09-24-2016 10:22

‎09-24-2016 10:22

I have experienced the same thing or least something similar. I was just reviewing my steps for the past few days on the app. I know I reached over 10.000 steps but the app shows only 7,000. For the past four days I have lost at least 3,000 steps. I did sync. I watched it. I watched the numbers flicker back and forth, but the app showed my correct steps before I left the app. Any ideas?

I'm running iOS 10 and my app is up to date.
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