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Can't add back my Fitbit One to my Fitbit app

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‎09-26-2021 12:41 - last edited on ‎09-27-2021 18:28 by Fitbit Moderator

‎09-26-2021 12:41 - last edited on ‎09-27-2021 18:28 by Fitbit Moderator

My Fitbit one wasn’t syncing on the app so I removed the device and deleted the app 🤦🏼‍:female_sign: Now I can’t add my one back onto the app? My one is still working and counting steps etc 

 

 

Moderator Edit: Clarified subject

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‎01-16-2022 08:59

‎01-16-2022 08:59

Sounds like a communication problem. Telling the fitbit server to forget the fitbit one will never fix a sync issue. 

Why won't my Fitbit device sync?

Why can't I set up my Fitbit device?

Best Answer