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Can't see my steps on the Fitbit app anymore

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‎02-06-2023 08:58 - last edited on ‎02-21-2023 09:00 by Fitbit Moderator

‎02-06-2023 08:58 - last edited on ‎02-21-2023 09:00 by Fitbit Moderator

When I open my app, it shows calories.  I have always had steps show.  How do I get steps back, there aren't any options showing.

 

 

Moderator Edit: Clarified subject

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4 REPLIES 4

‎02-06-2023 09:03

‎02-06-2023 09:03

Hi, @Quadnana! Many people are having problems with the app being down right now (or half functional). Fitbit is aware of the issue (see the pink banner). Hopefully it will be fixed soon.

MakMak | Community Council

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‎02-06-2023 09:17

In response to MakMak

‎02-06-2023 09:17

Thanks

Sent from Leslie's iPhone
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‎02-07-2023 06:52

In response to MakMak

‎02-07-2023 06:52

Thank you for informing the community of the issue. Hoping for the repair soon. Thankfully the device still tracks and syncs with other apps. Looking forward to the fix. Thank you.

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‎02-08-2023 09:35

In response to MakMak

‎02-08-2023 09:35

The pink banner appears to be gone, but my app isn't corrected.  Can't see dashboard that reports steps, miles, floors, etc.

 

Please provide an update. Thank you.

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