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Can't see my steps tile on the Fitbit app

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‎11-01-2021 06:51 - last edited on ‎11-10-2021 16:25 by Fitbit Moderator

‎11-01-2021 06:51 - last edited on ‎11-10-2021 16:25 by Fitbit Moderator

My One after set up on a new tablet will display only Track your mindfulness and Wear your Fitbit to bed.  Where did my steps for years disappear to?

 

Moderator Edit: Clarified subject

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4 REPLIES 4

‎11-01-2021 07:13

‎11-01-2021 07:13

Hi, @Jimboyd! Did you set up a new account or log in to your existing account? That sounds like what would happen if you created a new one.

MakMak | Community Council

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‎11-01-2021 07:17

In response to MakMak

‎11-01-2021 07:17

I thought I logged into an existing account on a new device.
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‎01-16-2022 08:33

In response to Jimboyd

‎01-16-2022 08:33

On your new tablet, go to the list of connected devices. Is your One listed @Jimboyd 

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‎01-16-2022 10:25

In response to Rich_Laue

‎01-16-2022 10:25

Alas, my One was lost several weeks ago, and now the post is of no value
any more...
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