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Changing user of a fitbit one to a new user

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‎09-07-2016 18:40

‎09-07-2016 18:40

Lost my One. My wife will get an HR and give me her One. How can I switch it to my username and my account on fitbit.com. Thanks for your help.
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‎09-07-2016 19:59

‎09-07-2016 19:59

Hello @pedrorodolfo,

 

Welcome to the community!

 

Just run the Fitbit App and go to account.  From there go to "Set up a Device".

 

I hope this helps.

Frank | Washington, USA

Fitbit One, Ionic, Charge 2, Alta HR, Blaze, Surge, Flex, Flex 2, Zip, Ultra, Flyer, Aria, Aria 2 - Windows 10, Windows Phone

Take a look at the Fitbit help site for further assistance and information.

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‎09-09-2016 14:37

‎09-09-2016 14:37

Have your wife disconnect the One from her account first, then set it up as a new device under your account.

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