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Date is wrong

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‎02-05-2016 06:06

‎02-05-2016 06:06

My Fitbit say sat date instead of fri
Please advice
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4 REPLIES 4

‎02-05-2016 06:34

‎02-05-2016 06:34

The One doesn't show today's day. Instead it shows the day the next alarm is set for. Would this explain what you are seeing?

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‎02-10-2016 10:24

‎02-10-2016 10:24

Hi there @ffernande were you able to confirm what @SteveH kindly explained, if it was your next alarm date the one shown in your Fitbit One?  or did you see the information syncing erroneously in your dashboard?

 

Let me know if you see any irregular behavior in your One or dashboard I'll be happy to help you out 🙂

 

Fitbit Community ModeratorGisselle | Community Moderator

Let's vote for helpful posts!
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‎03-17-2016 09:09 - edited ‎03-17-2016 09:10

‎03-17-2016 09:09 - edited ‎03-17-2016 09:10

Same for me, the date rolls over 1/2 way through the previous day it actually is. This morning it indicated today is Friday. My timezone is the same as it always has been - Eastern Standard. I called and was told to go to my dashboard online and be sure time zone was correct. It was and on my dashboard indicates the correct day. My dashboard on all my computers and phone indicates correct day of the week - the actual FitBit continues to display the incorrect day. Resetting to factory settings did not resolve the issue either so don't put yourself through the hassle of that.

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‎03-17-2016 09:31

‎03-17-2016 09:31

Are you sure this isn't the alarm situation described above as the One doesn't display any other day?
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