FB One accessories worn out in 6 months

[abelJ]

I've been using my fitbit one 24/7 since January 2016. The end has popped off the clip, so the metal "prongs" stick out of the back of the clip. Also, the velcro wrist strap (for use while sleeping) now falls off while I'm sleeping, thus giving incorrect sleeping reports. This started happening in July.

As I've had the fitbit in use less than a year, is there any warranty? Any suggestions?

TIA!

[SteveH · Accepted solution]

The warranty lasts for 12 months (24 months in the EU) and full details can be found here:

www.fitbit.com/returns

It's not totally clear from my reading of it that the clip and band are covered so I would suggest contacting customer support via the following link to check:

contact.fitbit.com