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Fit bit ONE wont synchronise since April 2

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‎04-05-2016 01:23

‎04-05-2016 01:23

Hi all
Since April 2, my fit bit wont synchronize. I vé tried all thé tips you advise without succès. Could you Please help?
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6 REPLIES 6

‎04-05-2016 02:15

‎04-05-2016 02:15

Mine is the same - won't reset or sync. Totally stuck.... 

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‎04-05-2016 03:48

‎04-05-2016 03:48

Mine synced at 1PM yesterday and hasn't since.

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‎04-05-2016 04:04

In response to sooosally

‎04-05-2016 04:04

To be clear, it still works.  Syncing is the only issue.  I have reset it several times.  Doesn't seem to make a difference.  

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‎04-05-2016 06:52

‎04-05-2016 06:52

I'm having the same problem
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‎06-06-2016 04:44

In response to JudyGra

‎06-06-2016 04:44

Hello  everyone and welcome aboard  @JudyGra, I've noticed you are new around and this post has not received any response, so let me point it out what to do in this situations. My friend @TandemWalker and @AlejandraFitbit have shared the steps on this post for syncing issues. If the issue persist please take a moment to try their recommendations. Keep in mind it may vary according to the mobile device you are using.

 

Keep me posted if it works and if persist, I'll be around.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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‎06-06-2016 05:15

‎06-06-2016 05:15

Recently I have been having a lot of issues with my Fitbit synching to my phone.  What I have finally discovered is that if I turn the bluetooth on my phone off and then back on, it fixes the issues.  So, in my case, it appears to be an issue with my phone, not the Fitbit.

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