Fitbit App way off on milage using GPS

[ashowers36]

My fitibit app shorted me like 2.5 miles on my walk yesterday. I looked at the map to see the outline of the area i walked (it is circluar) and it shows me like cutting through lawns and buidligs. The app only gave me .61 miles and i know it is .73 miles around the cirlce one time and I did three laps. I started to look back on previous logged walks using the GPS tracking in the app and they are off too, though not as much. Why is it doign this? Is there anyway to correct the mileage so it is correct in my logs? So frustrated.

[RobertoME]

Hello @ashowers36, good to see you around in our Community. Unfortunately there is no way to correct your mileage in your logs. Although this is a popular suggestion in our Feature Request board that perhaps might be of your interest to share your vote and comments. If it does, please go here: Have the Ability To Edit Exercises. 

Regard your distance recorded using your mobile app feature Mobile Run, keep in mind that is your phone sensors that calculates distance, elevation, and pace for your walk, run, or hike. If you wear your tracker while using MobileRun, the steps, active minutes, and calories burned that you see on your Fitbit dashboard come from the tracker. So I recommend restarting your phone if the discrepancy of distance is to high. 

To do this since may vary depending of the device model, the best is to log out from your Fitbit app and later restart your phone. Once your phone has loaded again sign back to your account.

Hope this helps and let me know how it goes.