Fitbit One: Too many floors

[bj0y]

I have had my Fitbit One since March. I measured my stride to set it up, and I've been impressed with how accurate it's been. 

The past three days it's registered waaaay too many floors, all of a sudden. (Today it said 39 when I know it's only been 7.)  I've seen the posts regarding barometric pressure, but we've had a particularly stormy season and it's only been a couple days it's acted funky. And today is the first clear, sunny day we've had. 

How do I know if it's a normal glitch vs. something wrong with my Fitbit?

Last week it counted steps while I was riding in a jeep.....which it's never done before. Now this. 

It's acting all poltergeist-y.

Is there a way to reset it?

[WendyB]

Try a restart. Do it at least 3 times.

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

[haygriffiths77]

Hi, i have had exactly the same problem apparently yesterday i done 39 floors and today 28! And also problems trying to sync with the app, just wont work unless i turn laptop on and sync it with laptop.

[CarolS]

A bumpy ride up a 4WD truck trail to the top of a mountain peak "earned" me 254 flights of stairs!  It's the only time it's been off by that much.  I've earned a few flights of stairs with barometric changes, but I think it was the really rough trail that made my Fitbit One think I was actually climbing those stairs.  Trips over and down the local mountains (4,000 feet or so) on regular roads never earn me flights of stairs.  I felt a little guilty for a badge I didn't really earn! 😉