help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit One activity details on website, but not on iPhone app.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-09-2017 11:18

‎01-09-2017 11:18

I have a Fitbit One and I can see activity details on the website by going to Log > Activities > Activity History. I noticed there's no way to view the same data on the iPhone app, and my activties do not count towards my exercise count (when I click on the Track Exercise tile, it's always empty). I am aware of the fact this is stated on this fitbit article:

 

http://help.fitbit.com/articles/en_US/Help_article/1935

 

"Log into your fitbit.com dashboard and go to Log > Activities to see the activity. Note that you can't view activity details from the One in the Fitbit apps." 

 

Are there any plans to fix this? To me this is a game changer. I wish I would have known this before getting the One, but I can't believe the ability to see very basic information for an activity, as well as adding recorded activities to your exercise count, is not supported on the app. I am a software developer and I can't understand how this has not been fixed yet.

Best Answer
1 REPLY 1

‎01-17-2017 12:47

‎01-17-2017 12:47

@rueda10 Welcome to the Fitbit forums! That is a great idea! I was making some research on the Feature Suggestions Board and was able to find this idea which is asking for the same as you. Feel free to vote for the idea and add a comment to it. That way it may be implemented in the future.

 

Hope this helps. See you around! Smiley Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
Best Answer
0 Votes