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Fitbit One battery not working

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‎05-13-2019 20:47

‎05-13-2019 20:47

So I found my dads old fitbit one yesterday and I tried charging it overnight and it wouldn’t turn on. I then looked at the help page and All the methods didn’t work. I think the battery is completely dead but if anyone has any ideas please tell me

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‎05-13-2019 20:57

‎05-13-2019 20:57

Welcome to the forums!

 

Rechargeable batteries do have a life span. A lithium rechargeable battery, such as in the Fitbits have a average life span of 2-3 years from when it was manufactured. In addition, during that time it can be recharged hundreds of times. But with each discharge/recharge cycle it losses a small (very small) fraction of its charging capacity.


You can try these steps to see if it helps But I really dont think it will
Please clean the contacts

Then Do a Restart

Community Council Member

Wendy | CA | Moto G6 Android

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‎06-06-2019 08:49

‎06-06-2019 08:49

Once I changed the battery in my old Ultra (it still works!). I I have bought a battery with similar dimensions on aliexpress. I think I can change it  my One, if I need.

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