Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit One can’t be found by my iPhone 11 pro

Replies are disabled for this topic. Start a new one or visit our Help Center.

My iPhone 11 pro does not see my Fitbit one. I have turned blue tooth off and on and uninstalled app many times. Can I not use it anymore?

Best Answer
0 Votes
6 REPLIES 6

Have you tried switching off or restarting your phone - that often works for me.

Best Answer
0 Votes
Several times.

Sent from my iPad
Best Answer
0 Votes

Not good 😞

 

You're probably gonna have to resort to resetting your Fitbit whenever you want to sync it, as many, many others are having to do now 😞

 

I found that if I kept the app open on my phone after doing a reset, my Fitbit would keep syncing for a day or two (you didn't need to leave your wifi/mobile data switched on - just keep the app open!) which makes it marginally less annoying.

 

Thankfully, I'm on an old Android phone so was given a 'retrograde' app - back on the old format, although there are some things that I can't do any more as well, even with that.

Best Answer
0 Votes

Check out this response in the platforms section too - loads of stuff about making sure you're disconnected from your old phone etc... Good luck!

https://community.fitbit.com/t5/iOS-App/Bluetooth-error-when-syncing-with-iPhone-11-Pro-on-iOS-13/td...

Best Answer
0 Votes
Thanks!

Sent from my iPad
Best Answer
0 Votes
Thank you!

Sent from my iPad
Best Answer
0 Votes