10-03-2019 15:17
10-03-2019 15:17
My iPhone 11 pro does not see my Fitbit one. I have turned blue tooth off and on and uninstalled app many times. Can I not use it anymore?
10-03-2019 15:57
10-03-2019 15:57
Have you tried switching off or restarting your phone - that often works for me.
10-03-2019 16:06
10-03-2019 16:06
10-04-2019 15:30
10-04-2019 15:30
Not good 😞
You're probably gonna have to resort to resetting your Fitbit whenever you want to sync it, as many, many others are having to do now 😞
I found that if I kept the app open on my phone after doing a reset, my Fitbit would keep syncing for a day or two (you didn't need to leave your wifi/mobile data switched on - just keep the app open!) which makes it marginally less annoying.
Thankfully, I'm on an old Android phone so was given a 'retrograde' app - back on the old format, although there are some things that I can't do any more as well, even with that.
10-04-2019 15:44
10-04-2019 15:44
Check out this response in the platforms section too - loads of stuff about making sure you're disconnected from your old phone etc... Good luck!
10-04-2019 18:30
10-04-2019 18:30
10-04-2019 18:31
10-04-2019 18:31