07-24-2016 06:10
07-24-2016 06:10
07-24-2016 06:43
07-24-2016 06:43
Hey @Lucy_bell
Feel free to contact the Fitbit Support Team: India | United Kingdom | United States
Optionally check out Returns & Warranty before contacting support.
07-24-2016 06:58
07-24-2016 06:58
Mine fell apart and I found it was out of warranty.
I obtained some super glue and carefully glued it back together. It took a couple of tries but has worked for about 4 months.