06-23-2016 11:59
06-23-2016 11:59
My experience is similar to that of a couple others about which I've read (fell off, run over by vehicle, slightly dented in back) but with one big difference: my One is currently attached to a charging cord and is not even acknowledging that fact. No lights, no syncing, nothing. Appears to be dead (RIP, little One, you were a lovely friend and encourager!). ANY suggestions?
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06-23-2016 14:15
06-23-2016 14:15
So sorry to hear that. I don't think there is any why to revive it.
Wendy | CA | Moto G6 Android
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06-23-2016 14:15
06-23-2016 14:15
So sorry to hear that. I don't think there is any why to revive it.
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
06-25-2016 10:13
06-25-2016 10:13
Thank you for your reply, Wendy!
It is true. That little One is gone.
Taking its place is now... a Charge HR (a day-early birthday present from family), so I'm still a Fitbitter (lol)! 🙂
06-27-2016 15:23
06-27-2016 15:23
@Klemrek Welcome to the Community! Great to hear that you're replacing the One with a Charge HR!
I also want to let you know that if something happens to your tracker in the future and it appears to be dead, I encourage you to contact our Customer Support Team for additional help.
Let me know if you have any questions!
06-27-2016 15:38