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Fitbit One stopped syncing

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‎10-18-2021 15:16 - last edited on ‎11-10-2021 16:26 by Fitbit Moderator

‎10-18-2021 15:16 - last edited on ‎11-10-2021 16:26 by Fitbit Moderator

How do I get the Fitbit app loaded on my PC? We have a new PC and when transferring data, they didn't load the app or software or whatever we had on the old one.

 

 

Moderator Edit: Clarified subject

 

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‎10-26-2021 20:33

‎10-26-2021 20:33

@OldOneUser   I am assuming that you are using a PC running Windows 10, which is what I am running.  The easiest way to get the Fitbit app on your new PC is to go to the Microsoft store app (looks like a white shopping bag with the Windows logo on the side).  Once you open the Microsoft store, go to the search near the top right corner of the screen and type Fitbit in the search box.  Mine returned two results, the Fitbit One app and the Fitbit Coach app.  Choose the Fitbit One app and install it.  You will likely need your Fitbit User ID and password to login once the installation is complete.  (It was already installed on my PC, so I couldn't check that part!)  😊

 

Hope this was helpful and that it works for you!

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1 REPLY 1

‎10-26-2021 20:33

‎10-26-2021 20:33

@OldOneUser   I am assuming that you are using a PC running Windows 10, which is what I am running.  The easiest way to get the Fitbit app on your new PC is to go to the Microsoft store app (looks like a white shopping bag with the Windows logo on the side).  Once you open the Microsoft store, go to the search near the top right corner of the screen and type Fitbit in the search box.  Mine returned two results, the Fitbit One app and the Fitbit Coach app.  Choose the Fitbit One app and install it.  You will likely need your Fitbit User ID and password to login once the installation is complete.  (It was already installed on my PC, so I couldn't check that part!)  😊

 

Hope this was helpful and that it works for you!

Best Answer