Fitbit is not monitoring my sleep

[Dcaron789]

I wear the sleeve each might with fitbit inside, it has never registered any sleep pattern. Even after software uodate

[ELB2]

Hi,

I think this is because you did not "double click" your FitBit before sleeping.

(I was also puzzle at first with this).

When you want to register your sleep, you need to set your fitbit to "sleep mode".
And when you wake up, you need to double click it again to put it in "awake mode" again.

(not sure the terminology is correct but...)

Yours,

ELB2

[MeylinP]

A warm welcome to our new friend @Dcaron789! It's nice to have you here! I noticed @ELB2 provided you with some suggestions to help you resolve your issue. I'd like to add that you can go to How do I track my sleep? to learn more about how to track your sleep with your One. Please note that if you ever forget to press the button on your tracker, but were wearing it while you slept, you can enter the times manually on the Sleep page and your data will still appear once you sync your tracker.

Hope this helps and Happy New Year!