03-04-2017 13:44
03-04-2017 13:44
My One device used to sync steps and exercises with the My Fitness pal app but has stopped doing it.
03-04-2017 19:00
03-04-2017 19:00
Mine stopped syncing with compatible apps a couple days ago. The compatible apps show up on Fitbit.com but when I click on the Compatible Apps link on my desktop nothing happens.
03-05-2017 00:55
03-05-2017 00:55
03-05-2017 10:42
03-05-2017 10:42
Having same issue with my one. Has stopped sinking with iPhone app & desktop. Help!! Really miss it!
03-05-2017 12:58
03-05-2017 12:58
There's a solution! It happened to me for many many months and I received no help at all until the help line finally solved the problem. My fitbit was not syncing my extra calories burned with My Fitness Pal
Try this....
On your MFP app on your phone or whichever app you're trying to link, choose More at the bottom
Select 'Steps'
Mine was set to the default (probably at the last update if I recall correctly) which is 'Don't track steps'
Instead, choose 'Fitbit Tracker'. That did it for me. I was back on track again.
03-05-2017 15:13
03-05-2017 15:13
I'm having the same issue!!
03-05-2017 16:27
03-05-2017 16:27
There's a solution! It happened to me for many many months and I received no help at all until the help line finally solved the problem. My fitbit was not syncing my extra calories burned with My Fitness Pal
Try this....
On your MFP app on your phone or whichever app you're trying to link, choose More at the bottom
Select 'Steps'. Mine was set to the default (probably at the last update if I recall correctly) which is 'Don't track steps'.
Instead, choose 'Fitbit Tracker'.
That did it for me. I was back on track again.
03-05-2017 17:45
03-05-2017 17:45
Unfortunately that fix did not fix my issue
03-05-2017 18:02
03-05-2017 18:02
Try quitting both apps, powering your mobile off and on and that should reset it
03-06-2017 05:31
03-06-2017 05:31
01-03-2018 22:14
01-03-2018 22:14
I have also tried everything already suggested
1) checking the default
2) restarting my android
Any other suggestions?
01-12-2018 09:12
01-12-2018 09:12
If your Fitbit app is syncing to your Fitbit but not between MyFitnessPal and Fitbit, try un-linking the sync on both MFP and FB apps. Then, power down your phone/tablet, restart your phone/tablet and re-link MFP to FB. I have had to do this more than once.