12-14-2016 02:32 - edited 12-14-2016 12:36
12-14-2016 02:32 - edited 12-14-2016 12:36
For the last week (at least), I've tried to set alarms (both from website and android app), and at first it looks like they are ok, but with a couple of syncs the alarm is turned off.
I have two alarms active that work, but it doesn't want to let a third stay active for some reason.
What can be done to make it work again?
Got it working by following this:
1. Turn off any alarms you currently have set on your account and then sync your Fitbit.
2. Restart your Fitbit One by plugging your charging cable into your computer.
3. Plug your One into the charging cable, making sure that the gold contacts on your tracker align with the gold contacts in the inside of the charger.
4. Hold down your tracker's button for 10-12 seconds.
5. Remove your tracker from the charging cable and press its button until the screen turns on.
6. Turn the alarms back on.
7. Sync your Fitbit to your account once again.
12-25-2016 13:45
12-25-2016 13:45
Welcome to the forums @Illiaty!
In this case I recommend that you get in touch with our Support Team. I'm positive that they will be happy to help you!
Hope to see you around the Forums!