Found a Fitbit One

[StephenThompson]

I found a fitbit one tracker at the summit of Arthur's Seat in Edinburgh on Weds 23/11/16.

It is in a bright orange holder.

If you think it my be yours then please let me know either by replying to this post.

Moderator edit: removed personal info

[WendyB]

You can also contact support and they will help you reunite it with its owner

http://help.fitbit.com/?cu=1

Thanks for trying to get it back to its owner!

[MariamV]

@StephenThompson welcome to the Fitbit family! Thanks for being a good Samaritan and trying to get it back to its owner! Just like @WendyB said, contact Support they shall be able to help you reunite it with it's owner! 

Catch you later! 

[StephenThompson]

Hi Wendy

I did contact support first of all but the reply I got was not encourging. This what they said:

We appreciate you getting in touch with us regarding the Fitbit tracker you've found.

At this time, we have no way of reuniting the tracker with its owner. Should any customers reach out regarding a lost tracker, we will do our best to assist them. 

If you found your lost tracker near a local business, you may wish to submit it to their lost and found. Otherwise, we suggest recycling this Fitbit at a local electronics recycling facility. 

Thank you again for reaching out. We very much appreciate it.

Sincerely, Fitbit Support

Moderator edit: format

[MariamV]

@StephenThompson thanks for the update! That's very odd. Our Support Team is always willing to help regarding this matter. I see you found this in Edinburgh, therefore I recommend contacting Fitbit Support from the UK: 0208 865 3243.

Thanks again for your patience! 

[SunsetRunner]