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How do I replace my One for an Inspire 3 without losing any data?

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‎05-06-2023 03:49 - last edited on ‎05-21-2023 08:59 by Fitbit Moderator

‎05-06-2023 03:49 - last edited on ‎05-21-2023 08:59 by Fitbit Moderator

Finally had to lay my One to rest replaced it with the Inspire 3.

If I remove my One from my account will my stats disappear with the removal off the One? I went to the Inspire a month ago and keep receiving messages that my One's battery is low. I'm looking to stop receiving that message and figure if I remove the One from my account that'll take care of the situation, but obviously with 65+million steps in my background I don't want to lose them.

 

Moderator Edit: Clarified subject

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1 BEST ANSWER

Accepted Solutions

‎05-06-2023 06:12

‎05-06-2023 06:12

@colddonkey   All your activity is synced to your account, so feel free to remove your One from your account.

Community Council Member

Laurie | Maryland, USA

Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

View best answer in original post

Best Answer
1 REPLY 1

‎05-06-2023 06:12

‎05-06-2023 06:12

@colddonkey   All your activity is synced to your account, so feel free to remove your One from your account.

Community Council Member

Laurie | Maryland, USA

Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer