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How to set up a silent alarm in two different trackers?

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‎02-14-2017 03:20 - last edited on ‎02-16-2017 15:19 by Moderator Alum

‎02-14-2017 03:20 - last edited on ‎02-16-2017 15:19 by Moderator Alum

I have a Charge HR works great just purchaed fitbit one and I would like a silent alarm on them both, can this be done?  I have set up a new alarm today but my Charge just keeps going off not the Fitbit One

 

Moderator Edit: Updated Subject for Clarity

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‎02-14-2017 14:45

‎02-14-2017 14:45

Hello @ClaireGoodey,

 

Welcome to the community!

 

When you generically set an alarm through the Fitbit App, it'll set the alarm on your primary device.  And honestly, I found that the Fitbit App is finicky about remembering which device is my primary device (or it doesn't believe that I want to use my One as primary).

 

That said, you can set alarms explicitly on each device.  If you go to your account settings, you should see each tracker listed individually.  Tap on the picture of your Fitbit One, there you should have an option to set alarms on your Fitbit One.

 

Naturally, once you set an alarm, you'll need to sync.

 

I hope this helps.

Frank | Washington, USA

Fitbit One, Ionic, Charge 2, Alta HR, Blaze, Surge, Flex, Flex 2, Zip, Ultra, Flyer, Aria, Aria 2 - Windows 10, Windows Phone

Take a look at the Fitbit help site for further assistance and information.

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