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I got a new fitbit one and it says fitbit 6.60

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‎10-31-2017 12:39

‎10-31-2017 12:39

My new fitbit One won't start. It says "fitbit 6.60" on the screen but when I unplug t, it won't start - blank screen.

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‎10-31-2017 13:27

‎10-31-2017 13:27

Welcome to the forums!

 

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that doesn't help Contact Support.
http://help.fitbit.com/?cu=1

 

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎11-16-2019 18:28

‎11-16-2019 18:28

yeah... same

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