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I updated the app to 2.41.1 and now it can't find the one!

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‎10-11-2017 10:42

‎10-11-2017 10:42

Last night I updated the IOS in my iphone to 11.0.3 version, and the fitbit app to 2.41.1, and now it simply can´t find the fitbit one. I have restarted the monitor three times, and the iphone twice without success!! 

I have just checked in my ipad (not yet updated) and the one is not found.

 

Help!

 

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2 REPLIES 2

‎10-11-2017 10:41

‎10-11-2017 10:41

Last night I updated the IOS to 11.0.3 version, and the fitbit app to 2.41.1, and now it simply can´t find the fitbit one. I have restarted the monitor three times, and the iphone twice without success!! 

 

Help!

 

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0 Votes

‎10-11-2017 13:21

‎10-11-2017 13:21

I'm having the same problem - ever since yesterday's update (apparently designed to fix a number of bugs, including the constant battery drain that occurred after the previous update) my iPhone has not been able to find my fitbit one.  The fitbit can sync with my computer must fine via the dongle, so it's not a problem with the bluetooth component of the one, and my iPhone can bluetooth connect with my other devices so it's not a problem with my phone.  I've reset my fitbit three times, I've deleted and reinstalled the ap on my phone, all to no avail.  And now I have to keep killing the fitbit ap rather than have it run in the background because the constant searching for my fitbit is impacting my phone's battery life.  Can FitBit please fix this bug too?

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