04-26-2017 00:13
04-26-2017 00:13
Hi there hope someone can help. I replaced my fitbit1 as my other one died on me. I've used my existing account so I didn't lose any previous data. Since I've replaced it my exercise isn't logging from my map my run account. Prior to changing my fitbit1 it automatically synced my run. I know I can add them manually. I did this but it then doubled my miles cals and minutes. Everything is linked and I've even tried deleting all the apps and reinstalling them to no avail.
04-26-2017 14:51
04-26-2017 14:51
Welcome to the forums!
Not sure if this is what you are talking about or not. But the one does not have Smart track on it. You need to open my Map my Run and start it to get the map to load on your dashboard
Just saying as you said previous before it started automatically
Check out the discussions boards! A lot going on and I'm sure you have some contributions as well!
Hope to see you around!
Wendy | CA | Moto G6 Android
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04-27-2017 05:18
04-27-2017 05:18
Hi Wendy. What I meant was. I'm running with map my fitness app. After i finish I save my workout and then when I sync my fitbit it added my exercise i.e 3 of 3 days exercise completed. My map my fitness app is linked to my fitbit. Now it's not adding it to my fitbit when I complete a run. Hope that makes sense.
@WendyB wrote:Welcome to the forums!
Not sure if this is what you are talking about or not. But the one does not have Smart track on it. You need to open my Map my Run and start it to get the map to load on your dashboard
Just saying as you said previous before it started automatically
Check out the discussions boards! A lot going on and I'm sure you have some contributions as well!
Hope to see you around!