Minutes stays at zero and sync does not complete(still see turning arrows)

[GaryLG]

I noticed last night that I had over 14,000 steps, 15 floors, around 6 miles, can't remember cals, but display on my phone showed zero minutes.  I synched, and noticed that the sync did not complete (arrows still moving around on phone).  Tried to sync again this morning when on yesterday's display and steps, floors and miles reset to zero, cals showed 1610, and minutes still showed zero. 

Reset fit bit.

Today's display midday shows 3 floors, 3.92 miles, 1600 cals, 8539 steps and 0 minutes.  Sync is still going on forever.

What's going on? Any suggestions?

[dsshep]

I am having the same problem...no minutes showing up since noontime today.

[dymuell]

I am also having this problem since yesterday.  Monday's steps are logged.  Not Tuesday or today.  Just keeps spinning. 

[Spoonie123]

I am having the same problem, no sync since Monday.

[WitchyWoman_57]

I'm having the same issue.  Started problem this morning.  Is there a bug in the system?

Was fine yesterday.

[GaryLG · Accepted solution]

started working again.  I guess it may have been a server issue.

[WitchyWoman_57]

Still not syncing. Sigh.....  Maybe tomorrow 

[Hilllnz]

I am having the same problem. Mine hasn't logged any sleep or active minutes since Wednesday morning. Has anyone found a fix?

[ShaiKingTroy]

Try restarting the one by holding down the button for arround 20 seconds