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My Fitbit One will not hold a charge

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‎05-29-2017 05:30

‎05-29-2017 05:30

I have charged my fitbit 3 times in four days and each time I have let it charge for 2 hours . This last time I went to bed and it was fully charged 7 hours later it was completely dead.

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‎05-29-2017 06:01

‎05-29-2017 06:01

Welcome to the forums!

 

Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...


Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If it doesn't help Contact Support
http://help.fitbit.com/?cu=1

 

Hope to see you around the forums! Join in on the discussions forums!

Community Council Member

Wendy | CA | Moto G6 Android

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