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My fitbit one will not sync

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‎10-30-2016 17:07

‎10-30-2016 17:07

My Fitbit One will not sync. I've tried all the stupid steps and they're not helping. Anybody have any advice?
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‎10-31-2016 01:17

‎10-31-2016 01:17

Depends on what the stupid steps that you tried were!

 

The usual thing that sorts this out is a restart of the One using this procedure:

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

 

The problem with this procedure is that it doesn't always work so it's recommended that you try it at least 3 times.

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