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New Fitbit One won't sync

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‎12-25-2016 18:26

‎12-25-2016 18:26

First fitbit stopped working so the company sent me a new one since my warrenty wasnt up. How do i sync the new one to my account/phone?

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5 REPLIES 5

‎12-25-2016 21:10

‎12-25-2016 21:10

you  need to set it up as a replacement.

http://help.fitbit.com/articles/en_US/Help_article/1873

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎12-25-2016 22:18

In response to WendyB

‎12-25-2016 22:18

Moving to the One forum

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎12-27-2016 15:07

‎12-27-2016 15:07

@greyhound7 thanks for joining us in the Community! Thanks @WendyB for the link on how to set up a replacement tracker! Smiley Happy Heart Oh and for helping us on keeping the Community a tidy and organized place by moving this post to the right board!

 

@greyhound7 hope you were already able to set up your replacement One with the link @WendyB provided. Let us know! 

Mariam | Community Moderator, Fitbit

Did you receive the answer you were looking for? Mark the post as an accepted solution! 🙂

Best Answer

‎12-30-2016 07:25

In response to MariamV

‎12-30-2016 07:25

Happy Holidays & A New Year filled with Love & Joy.

 

Christmas

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‎01-02-2017 12:22

In response to SunsetRunner

‎01-02-2017 12:22

@SunsetRunner Happy Holidays to you too! Love Pusheen the cat. Cat Happy Heart

pusheen the cat.jpg

 

Mariam | Community Moderator, Fitbit

Did you receive the answer you were looking for? Mark the post as an accepted solution! 🙂

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