help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Not sure what device I have

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-15-2019 22:59

‎09-15-2019 22:59

My son gave me a Fitbit but failed tho inform me of the name/model it is. How can I tell which one I have? I looked at the pictures and the one I have looks close to a couple of items but it charges different. Can someone PLEASE help me identify which one I have? Thank you!

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎09-15-2019 23:42

‎09-15-2019 23:42

Do any of the fitbits at https://community.fitbit.com/t5/Community/ct-p/EN look similar?

 

Any chance you could post a picture of yours or perhaps describe it so we can narrow it down a bit?

 

 

 

View best answer in original post

Best Answer
0 Votes
2 REPLIES 2

‎09-15-2019 23:42

‎09-15-2019 23:42

Do any of the fitbits at https://community.fitbit.com/t5/Community/ct-p/EN look similar?

 

Any chance you could post a picture of yours or perhaps describe it so we can narrow it down a bit?

 

 

 

Best Answer
0 Votes

‎08-07-2021 17:53

In response to SteveH

‎08-07-2021 17:53

Can I send you a pic

Best Answer