ONE shows floor. It didn't go but?

[ThiPio]

Hello
every morning a floor, I see my ONE dashboard? I went but no floor??? What is going on here? How can I remove this floor?

Thank you for your tips!
ThiPio

[Julia_G · Accepted solution]

Hi, @ThiPio , there are many things that can affect the detection of floors on the Fitbit -- changes in air pressure, a sudden gust of wind, or even a door opening or shutting.  Unfortunately Fitbit does not allow editing of floor data, so there is no way of removing these.  Sorry not to be more help.

[ThiPio]

Trank you!

[TandemWalker · Accepted solution]

Hi there @ThiPio@Julia_G. I never tried deleting floors, because I just ignore them. To me, they make up for the dozens I do monthly that don't get counted because they fall just a bit short of the 10' elevation threshold. If due to bad weather, well then they serve as a reminder that I had to fight the elements that day.

However, this help article seems to indicate that you can delete false floors if they bother you: Delete data.

If the instructions contained therein don't work for deleting floors, then perhaps the help document can be revised accordingly.

Cheers!

             TW             

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(If this tip solved the problem for you, please mark this post solved, as this will be helpful to other users experiencing similar issues.) 

[Julia_G]

Hi, @TandemWalker , that does work (if done carefully and correctly, but it deletes all steps for the same time period and creates a "driving" activity with associated calories -- so not really appropriate unless you were actually driving when the false floors get counted.

[TandemWalker]

Well, if it's only one floor @Julia_G, the activity log would show the exact 5 min time frame during which it was recorded. And since it is a false, it is emply of steps, is it not? A driving activity of 5 min duration would not translate to much more than BMR, I don't think. What say you?

             TW             

[Julia_G]

Actually they seem to give you a surprising number of calories for driving!  But more to the point, my false floors usually come when I am out walking (braving the elements as you say) so I usually do not want to delete my steps.  But mainly I don't like the fact that deleting false data involves creating an activity on my log -- it clutters things up and makes it difficult to find actual exercise activities, and gives me "credit" for exercise which I haven't really done (I get a tick mark for each driving logged).  So mostly I do not bother with this.  I certainly wouldn't do it for one floor...

[ThiPio]

Thank you for your good tips!
Then, I'm going to count again the floors about the iPhone.

Greeting
ThiPio

[TandemWalker]

Hi again @Julia_G. Once you discount BMR, a driving activity counts for very little. Going back to the OP, we are dealing with one floor, correct? One floor, over what timeframe - a minute? 

I agree with you, I don't bother either deleting false floors accrued while walking outdoors on a windy day, for the very same reason as yours; but also because they serve as a reminder that I had to fight the elements on those days. Moreover, since floors are empty of incremental calories, then why bother?

I also agree with you that this 'driving activity' is a band-aid solution that forces people to log something false in order to delete something false. How paradoxal is that, really! That's why I often invite people to vote for @MacWade's suggestion - see here.

Cheers!

             TW