04-26-2017 05:55
04-26-2017 05:55
One has worked perfectly over 2 years. Suddenly it shows charge is low, so I put it in to charge, and it shows fully charged after 4 minutes charging. Then shows half charged, or low again, but shows it fully charges in 4 minutes, which is way too fast, I know.l I have tried different computers and wonder if a new charge connector is needed? Any suggestions? I would love any ideas because otherwise I would have to buy a new one, I guess. I am charging this way to often. This just happened this week. Before I would have to charge once every 10 days or so. Thanks for any ideas you can give me. Annejo
04-26-2017 14:47
04-26-2017 14:47
Welcome to the forums!
It might be on its last legs as well too.
Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...
Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
If it doesn't help Contact Support
http://help.fitbit.com/?cu=1
Look around the forums and join in on some of the discussions! Lot's going on!
Hope to see you around!
Wendy | CA | Moto G6 Android
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