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Press and hold activity doesn't count??

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‎01-15-2016 13:32

‎01-15-2016 13:32

When I use my elliptical trainer instead of going for a walk I press and hold the button on the one until it buzzes and starts flashing. I'm disappointed that that exercise is not counted in my new exercise goal tracker (hexagon type thing with a number in the middle). There is no point in tracking it on my phone and using my gps when I'm in my house in one spot. I have been putting on the kms and not getting credit for exercising. Not fair!
Please help.
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4 REPLIES 4

‎01-16-2016 11:28

‎01-16-2016 11:28

Welcome to the Fitbit Community @SunsetRunner! I hope you're doing great!

Allow me to help, if you are using your Fitbit One and you want to track an activity I recommend you not using the GPS in order to avoid any type of discrepancies. 

 

Hope it helps, keep me posted!

 

 

Magin | Community Moderator, Fitbit

If you find something helpful, give it a vote and don't forget to mark it as an Accepted Solution!

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‎01-17-2016 06:42

‎01-17-2016 06:42

@SunsetRunner  I agree with you that is is not fair that exercise using the start/stop function on the One doesn't get recognized to our exercise goals on the app.  In my case, I run on an indoor track in really bad weather --  I lose the GPS in the building.  I also have a GPS dead zone, but I have figured out how to avoid it.  I don't know what the engineers were thinking when they made this decision.

 

In your case, I think you should log the exercise, not track it.  Using an elliptical with resistance burns more calories per minute than running.  If you log the exercise, you can manually enter the calories burn from the machine.  Sadly, you can't manually add the distance, just the calories.

 

This will count as exercise on the goal tracker.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎01-17-2016 06:56

‎01-17-2016 06:56

That's for the great reply! Hopefully this problem will be addressed in a future update.
Best Answer

‎01-17-2016 15:11

In response to LZeeW

‎01-17-2016 15:11

I just walked 45 mins from a media hotel to the Australian Open thinking it would sjhow up as a recorded activity (like it used to) and was surprised to find it doesn't anymore???

 

So now I have no way of logging this as specific exercise as I link with MFP and use that as my primary system of record.

 

Like you I hope this gets fixed as not everyone uses Fitbit in the same way... 

Best Answer