Purchase a new Fitbit Zip

[mrbilly]

I have a fitbit 1, works fine but won't sync. Why should I buy a new fitbit? (You don't make anything like a fitbit 1 and apparently not supporting it.)

[Rich_Laue]

Hi @mrbilly I've moved your Fitbit One question out of the Zip board.

If your One works fine, but your having issues with the phone, yes there is no reason to buy a new one.

Let's figure out what to do with the phone.

What phone do you have?

Removed the One from the phone's bluetooth 

Turned off/on bluetooth

Restarted phone and One?

Shutdown both phone and one 

Force stopped the Fitbit app?

Cleared the firbit cache 

[mrbilly]

I didn't have a smart phone until @ a week ago. I retired my fitbit 1 and now use a Charge 3. Still trying to pair it up to my iMac
Like I did with my 1.

[Rich_Laue]

What error do you get?