help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Removing a Fitbit

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-09-2016 00:49

‎04-09-2016 00:49

Please does anyone know if I remove my Fitbit flex and then re-sync will it remove/reset data? I want it to. Thanks.
Best Answer
0 Votes
1 REPLY 1

‎04-09-2016 01:11

‎04-09-2016 01:11

What data are you looking to remove? If you'd like to delete your account with its settings and all the tracking data then you need to do this via customer support:

 

https://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs

 

Removing a fitbit and then re-adding it will, I think, only delete the tracking data since the last sync.

Best Answer
0 Votes