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Resetting too early

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‎04-11-2016 17:51 - edited ‎04-11-2016 17:52

‎04-11-2016 17:51 - edited ‎04-11-2016 17:52

Why is my Fitbit One resetting around 6pm instead of 12am? Is there a setting I need to change?

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‎04-11-2016 22:12

‎04-11-2016 22:12

Please check the time zone under settings

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Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎04-12-2016 07:13

‎04-12-2016 07:13

It's nice to see our Community is growing @Ryukyu! Thanks for stopping by! Man HappyI totally agree with @WendyB's suggestion to double check your time zone to see if it is correct. As she mentioned you can do this under "Settings" please do the following:

 

1. Go to your online Dashboard.

2. Select the gear icon that is at the right upper corner.

3. Go to "Settings."

4. Go at the bottom of the page and double check if your timezone is correct.

 

If everything is correct, please restart your tracker by following the steps provided in this post.

 

Hope this helps, let me know how it goes! Smiley Very Happy

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

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