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Returning after a year absence

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‎01-25-2016 06:15

‎01-25-2016 06:15

Could someone please help...... I have been away from the Fitbit for over a year and was wondering how I set up the Fitbit again on my iPad or laptop. As my old laptop is no more. Do I need to down load something to get started again. I am very bad at understanding computer speak so I need to have it explained as if I am a dummy. Thank you in advance
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‎01-25-2016 07:45

‎01-25-2016 07:45

@DeltaRomeo,

 

If you still have access to your old laptop, make sure you get the Fitbit dongle off the USB port before you get rid of it just in case you want to use it to sync.  Otherwise, follow the instructions posted by @Odyssey13.  Smiley Wink

Frank | Washington, USA

Fitbit One, Ionic, Charge 2, Alta HR, Blaze, Surge, Flex, Flex 2, Zip, Ultra, Flyer, Aria, Aria 2 - Windows 10, Windows Phone

Take a look at the Fitbit help site for further assistance and information.

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3 REPLIES 3

‎01-25-2016 07:18

‎01-25-2016 07:18

Welcome to the forums @DeltaRomeo

 

The best way to get started again is to look at the One Owner Manual and related help articles. It will show you how to set it up on your computer and refresh you on the basics. click to go there

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎01-25-2016 07:45

‎01-25-2016 07:45

@DeltaRomeo,

 

If you still have access to your old laptop, make sure you get the Fitbit dongle off the USB port before you get rid of it just in case you want to use it to sync.  Otherwise, follow the instructions posted by @Odyssey13.  Smiley Wink

Frank | Washington, USA

Fitbit One, Ionic, Charge 2, Alta HR, Blaze, Surge, Flex, Flex 2, Zip, Ultra, Flyer, Aria, Aria 2 - Windows 10, Windows Phone

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎01-26-2016 21:23

‎01-26-2016 21:23

Install the fitbit app on your ipad or iphone and follow the instructions. You can sync with your ipad or iphone with the fitbit app. Make sure you turn on bluetooth.

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