Sudden increase in stair count

[ecslover]

Hi,

I have had my Fitbit One for almost a year now.  I understand how the altimeter works and never had a problem with fewer flights since not all flights of stairs are 10 feet.  A few days ago, my fit bit registered 80 floors!  While I usually get my stairs in, I know I did not do 80 flights of stairs.  This morning after going down a flight of stairs, it registered 4 flights.  I have done 2 flight this morning and it is registering 14.  I did go out to the community where it recommended restarting my Fitbit One but it still increased my stair count when I did not climb any stairs.  I have not dropped it gotten it wet, or in anyway shocked it.  Any one else experiencing any problems with their Fitbit Ones?  Any solutions?

Thank you!

[SunsetRunner]

If there's not extreme wind.. there may be something wrong with the altimeter. Since having the tracker for less than a year, there may still be warranty (if purchased the tracker newly).

Feel free to contact the Fitbit Support Team (Click / Tap here to contact)

Optionally check out Returns & Warranty before contacting support.

Mention what you've already tried to speed things up.

[ack1]

Mine has been doing this the last couple of days too. I have seen this before but then it clears and starts working correctly again. My device is over 2 years old. 

[Ols_Buffalo]

Mine has done this on occasion as well ! Never 80 flights, but certainly more than I've actually climbed. Some days it's accurate and some days not. I've only had my device for about 3 months Max.