Super sensitive step counting on my Fitbit One

[Alyna]

Hi guys.

My one is counting steps I'm not taking. If I shake it a little bit, it counts a step. I have changed the dominant wrist, I have rebooted it, and it's still doing it. It didn't used to do this; I haven't worn it since August.

Any ideas how to fix it?

[SantiR]

@Alyna Welcome to the Fitbit family! That is strange! Usually, the restart and the changing the dominant hand setting to "dominant" should fix any over counting of steps.

I recommend performing a couple more restarts as sometimes doing it only once will not fix the problem.

If non of that works; try setting your One as a replacement device. That has helped other users in the past!

Try that out and let me know how it goes! 

[ShaiKingTroy]

You could change the stride length, as the picture do, or you could put the Fitbit on you're belt, as it tracks a little bit more accurate ther