Sync to iphone

[Stranggals]

Any update on app as my one still won't sync to my iPhone I have deleted app and reinstalled not very techno minded so not sure what else to do 😩

[Andrea1010]

I am having the same issue. I'm guessing it's Fitbit with the issue. 

[Andrea1010]

This worked: 

Plug your charging cable into your computer.
Plug your Fitbit One tracker into the charging cable, making sure that the gold contacts on your tracker align with the gold contacts in the inside of the charger.
Hold down your tracker's button for 10-12 seconds.
Remove your tracker from the charging cable and press its button until the screen turns on.

[AMD-User]

Power cycle your iPhone.

[gerbear]

this didn't work for me  any other suggestions?

[SteveH]

@gerbear the restart procedure shown in post 3 of this thread is known to not always work so it's worth repeating that a few more times.

If it still won't sync after that then fitbit's troubleshooting guide can be found here:

http://help.fitbit.com/articles/en_US/Help_article/1866

[Stranggals]

thanks 🙂