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Syncing new myfitnesspal app

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‎01-02-2016 05:03

‎01-02-2016 05:03

I have set up a new myfitnesspal account but I can't set it up on my fitbit one. I have revoked my old myfitnesspal account from my fitbit account but I keep getting a message that there is already an account set up. Thank you
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‎01-02-2016 06:51

‎01-02-2016 06:51

You might have to contact Fitbit Support on that one. Sometimes even though it's taken care of on your end, the back end still needs to be tweaked.

MakMak | Community Council

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‎01-04-2016 05:33 - edited ‎01-04-2016 05:34

‎01-04-2016 05:33 - edited ‎01-04-2016 05:34

A warm welcome to our new friend @Dosey! Thanks for stopping by! Smiley WinkI'd like to know if you follow these steps to revoke the access from your old MFP account and then relink it with the new one:

 

1. Sign into your Fitbit dashboard.
2. Click the gear icon in the upper right corner and select "Settings" from the drop-down menu.
3. On the left side of your screen click "Applications."
4. Under MyFitnessPal, click "Revoke Access."
5. You can now re-link the two accounts. 

 

If you did, I'd suggest you contact MyFitnessPal directly and I'm pretty sure they'll provide you with a good solution for this.

 

Happy stepping! Woman Wink

Meylin | Community Moderator

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